Call Centres (part 1)

29 06 2010

When the phone rings and you hear a sales person on the other end, your immediate reaction? Mine is to hang up. Only I can only actually do that if there is an automated voice on the other side. Othrwise I have to make polite apolgies to release myself from their grip.

That was until  came to Spain. Now those irritation and invasive calls have become an opportunity to speak Spanish. I have to ty not to feel ashamed or guilty about the number of times I have to ask people to repeat things but sometimes an unexpected side benefit s that you get offered a better deal…



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